TERMS AND CONDITIONS: ONLINE MARKET

  • “All Needs General Trading LLC” (ANGT LLC) maintains the website – www.angtnonions.com
  • “United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.
  • The displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency.
  • All Visa and Master Cards are accepted.
  • We accept only AED (United Arab Emirates Dirham).
  • We will not trade with or provide any services to OFAC and sanctioned countries.
  • Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
  • Cardholder must retain a copy of transaction records and www.angtnonions.com policies and rules.
  • User is responsible for maintaining the confidentiality of his account.

PRIVACY POLICY

The Internet is a global environment and using the Internet to collect and process personal information necessarily involves the transmission of data on an international basis. By browsing this Portal you acknowledge and agree to our processing of personal information in this way. We accept no responsibility or liability for the security of personal information transmitted via the Internet.

We respect your privacy and are committed to providing ‘Industry Standard’ level of security and privacy regarding the collection, storage, transmission and use of the customer’s personal information through the Portal by maintaining strict policies and security controls. Personal information may be collected through the submission of requests, online transactions and through the use of other online tools. A detailed description of our privacy policy is provided below. If you have additional questions regarding the privacy and security of your personal information, please contact us on compliance.

  • The collection of personal information online is designed to assist ANGT LLC in providing you with the Third Party Products and Services you want and need. All personal information collected and stored by ANGT LLC is used for specific business purposes to protect and administer your accounts and transactions, to comply with the relevant laws and regulations of the United Arab Emirates, and to help us better to understand your needs in order to design or improve our products and services. Once received by ANGT LLC, only ANGT LLC approved personnel may open and process any personal information you provide to the site. In addition, ANGT LLC requires all third parties with a business need to access this information to adhere to similar and equally stringent privacy policies. Personal information may be supplied to a third party in order to process customer transactions; if the customer requests it; the disclosure is required or allowed by law (i.e. exchange of information with reputable reporting agencies, subpoena, or the investigation of fraudulent activity, etc.); or in conjunction with joint marketing agreements we have entered into. We do not provide account or personal information to other companies for the purpose of independent telemarketing or mail marketing.
  • We will never ask for nor store your credit or debit card details. All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
  • We will not pass any debit/credit card details to third parties.
  • We will take appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, www.angtnonions.com cannot guarantee the security of any information that is disclosed online.
  • We are not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
  • As per privacy protection and information security policy, ANGT LLC never requests its customers to disclose the credit card information, user ID, login and transaction passwords or any such information through e-mails. Any e-mail or written communication received by the customer, which appears to have been sent from ANGT LLC seeking a customer’s personal and confidential information, should not be answered and ANGT LLC should be advised.
  • The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, Customers are advised to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.
  • Unless restricted by applicable law, you agree that any and all personal information/data relating to you and collected by us from this Portal from time to time may be used and disclosed for such purposes and to such persons as may be in accordance with ANGT LLC prevailing information technology security policy. We will treat your personal information as confidential but we may share it within the ANGT LLC group of companies.
  • Moreover, we reserve the right to disclose it outside ANGT LLC group of companies if, it is needed by our agents, advisors or others involved in running accounts and services for you or for collecting what you owe to us by the law or public interest permits if it is required by us or others to investigate or prevent crime we need to provide it to a third party in anticipation of or following a sale, merger of the whole or any part of the ANGT LLC group companies or in the course of a joint venture.
  • You agree that we may use personal information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a fraud protection agency, which may keep a record of that information.

DELIVERY POLICY

  • We deliver our products only in UAE (as of now).
  • Shipping will be done by a third party courier.
  • A minimum order of AED 50 is required to be eligible for free shipping. Anything below that will incur additional Shipping Charges of AED 10.
  • Once the order is placed with ANGT LLC, you will get the confirmation of stock availability.
  • Once the final order is confirmed, ANGT LLC will dispatch the goods within 3 working days.

CANCELLATION / RETURN / REFUND POLICY

  • Orders once placed cannot be cancelled
  • In case of out of stock situation for particular product, once the order is placed will be offered an alternate. However, if not acceptable by a Client, will then be refunded.

RETURN POLICY

  • Products once confirmed,  will only be acceptable for return / exchange if found damaged on receipt & informed to us within 24 hours of its receipt.

REFUND / REPLACEMENT

  • The customer are eligible to get refund / replacement only in below cases.
    • The wrong product sent by ANGT LLC
    • The product is defective / damaged
    • The product is tempered
  • On receipt of goods, the customer are advised to check all the products for any of the above possibilities and advised to inform us in such cases immediately via Whatsapp or Call on +971 56 409 4326 or you can write us on info@angtnonions.com. Once we receive your intimation, we will notify you on the status of your refund / replacement after inspecting the item.
  • If you are eligible for replacement of the product, ANGT LLC will initiate the shipping of such item and the shipping cost will be borne by ANGT LLC.
  • If your refund is approved, we will initiate a refund to your credit card (or original method of payment) within 7 – 10 days.
  • You will receive the credit within 10 to 45 days, depending on your card issuer’s policies.

CONTRACT TERMS, VARIATIONS AND REPRESENTATIONS

  • In these conditions, “the Seller” means ANGT LLC as may sell the Goods; “the Buyer” means the individual, firm, company or other party with whom the Seller contracts; “the Goods” means the Goods (including any installment of the Goods) which the Seller is to supply in accordance with these conditions; “the Services” means the whole or any part of the services which the Seller is to supply or carry out; “the Contract” means any contract under which the Seller provides Services and/or sells the Goods to the Buyer; “Supply” includes (but is not limited to) any supply under a contract of sale.
  • No order in pursuance of any quotation or otherwise shall be binding on the Seller unless and until such order is accepted by the Seller. Any Contract made between the Seller and the Buyer shall be subject to these conditions and save as after mentioned no representative or agent of the Seller has authority to agree any terms or make any representations inconsistent with them or to enter into any contract except on the basis of them; any such term representation or contract will bind the Seller only if in writing and signed by an authorized signatory of the Seller.
  • Unless otherwise agreed in writing by the Seller these conditions shall apply to the exclusion of any terms and conditions stipulated or referred to by the Buyer in his order or pre-contract negotiations or any inconsistent terms implied by law or trade custom, practice or course of dealing.
  • Any general description contained in the Seller’s catalogues or other advertising material shall not form a representation or be part of the Contract.
  • Where the Seller has not given a written acknowledgment of the Buyer’s order these conditions will nonetheless apply to the Contract provided that the Buyer has had prior notice of them.
  • The Seller reserves the right to correct any clerical or typographical errors made by its employees at any time.
  • In case of any disputes the law applicable would be based on the UAE Governing Law.

CONTENT POSTED ON OTHER WEBSITES

  • We have not reviewed, and cannot review, all of the material, including computer software, made available through the websites and WebPages to which www.angtnonions.com links, and that link to www.angtnonions.com. We do not have any control over those non – www.angtnonions.com websites and WebPages, and is not responsible for their contents or their use. By linking to a non – www.angtnonions.com website or webpage, ANGT LLC does not represent or imply that it endorses such website or webpage. ANGT LLC disclaims any responsibility for any harm resulting from your use of non – www.angtnonions.com websites and WebPages. Your privacy is extremely important to us. We won’t ask you for personal information unless we truly need it. (When we do ask for your information it is usually to ensure that we’re dealing with real people and not a Fake!). We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights. If you have questions about accessing or correcting your personal data please get in touch with us through any of the ways listed at the ANGT LLC Contact Us. It is ANGT LLC policy to respect your privacy regarding any information we may collect while operating our website.